The AI operations partner
for growing businesses.
We organize, optimize, and accelerate your operations with AI and automation.
- Thousandsof hours saved
- 15+industries served
- 20+ yrsimproving operations
You built your business step by step. And now you can't step away.
Every question comes to you, because you're the only one who knows the answers. None of it is written down, because you were always there. You're not disorganized. You're overworked.
So now what?
How we help
The process.
1. Talk.
We start with a conversation. Where does the work get stuck? What eats your week? What would you fix first if you could?
2. Diagnose.
You can't automate what you can't see. We map the systems you have, the processes wrapped around them, and where they break. You get a written plan. It's yours to keep, whoever builds it.
3. Build.
We fix it. Sometimes that's automation. Sometimes it's changing the process. Sometimes it's an AI agent handling the messy work. Often it's some of each.
4. Support.
We stay on to keep it running and improving.
What's the one task that eats you alive every day?
That's where we start. 30 minutes on a call, no pitch. We'll tell you honestly whether we can help.
Founder
Luke Potter
Luke Potter spent nearly 20 years helping multi-billion-dollar organizations solve their workflow and data problems. At that size, even big wins get lost. Save 1,000 hours a year across 1,000 employees, and it's a rounding error. That same 1,000 hours in a 10-person operation is life-changing. In 2025, Luke founded Ceramic Labs to bring that work to growing businesses, using new AI and automation tools.
BSc Computer Science with Distinction. 20 years in software and operations.