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Privacy Policy

Last updated: October 20, 2025
 

CeramicLabs.AI (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

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1. What Information We Collect

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We may collect the following types of personal information:

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  • Name, email address, and contact details

  • Business name and information (if applicable)

  • Information submitted through contact forms or booking tools

  • Payment and billing information (for paid services)

  • Usage data (e.g. browser type, pages visited, time spent on site)

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2. How We Collect Information

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We collect information through:

 

  • Direct submissions via contact forms or calendar bookings

  • Cookies and tracking tools (e.g., session cookies, analytics)

  • Communications with us (email, messages, etc.)

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3. Why We Collect This Information

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We collect personal and business information in order to:

 

  • Provide and operate our services

  • Respond to inquiries and support requests

  • Book and manage appointments

  • Improve our website and user experience

  • Send relevant updates, with your consent

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4. How We Store, Use, and Share Information

 

  • Your data is securely stored on Wix servers and protected with standard security protocols.

  • We do not sell your personal information.

  • We may share data with trusted third-party tools (e.g. Google Calendar, Airtable) solely to deliver our services.

  • We comply with applicable data protection laws, including GDPR and CCPA.

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5. Communications

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We may contact you via email or phone to respond to inquiries, send confirmations, or provide important service updates. You can opt out of marketing emails at any time.

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6. Cookies and Tracking Tools

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Our site uses cookies to improve user experience and understand site usage. By using this site, you consent to the use of cookies unless you disable them in your browser.

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7. Your Rights

 

Depending on your jurisdiction, you may have the right to:

 

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data collection

  • File a complaint with your local data protection authority

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8. Updates to This Policy

 

 

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We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

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